Notes on Counselling Service

Counselling Session and Fee Charges

Each counselling session equals to 50 minutes, 0.5 session = 25 minutes, 1.5 sessions = 1 hour 15 minutes, 2 sessions = 1 hour 40 minutes.

Minimum charge of counselling fee is 1 session; for service by senior counsellor, fee on a 1/4 session-basis will be charged for overtime of more than 10 minutes; for other counsellors, fee on a 1/2 session-basis will be charged for overtime of more than 10 minutes.
 

Delay, Change and Cancellation of Counselling Appointment

For any delay in the beginning of the counselling session caused by the service users, the session will be ended and charged according to the scheduled appointment.

Service users should notify the Centre at least 24 hours before the appointment for any change or cancellation, otherwise, fee will be charged according to the scheduled appointment.
 

Arrangement in times of Bad Weather

Appointments (Counselling/ Supervision Service)

Situation |  Arrangement

Appointments IN PROCESS: Appointments NOT YET STARTED:
If Red Rainstorm Warning is issued Continue Remain unchanged
If Typhoon Warning Signal No.3 is issued Continue Remain unchanged
If Black Rainstorm Warning is issued Continue Will be cancelled
If Typhoon Warning Signal No.8 is issued Stop immediately Will be cancelled

Green Pastures will resume counselling/ supervision service in 3 hours after the Black Rainstorm Warning or Typhoon Warning Signal No. 8  is cancelled.





Activities/ Trainings

Situation |  Arrangement

Appointments IN PROCESS: Appointments NOT YET STARTED:
If Red Rainstorm Warning is issued Continue Remain unchanged
If Typhoon Warning Signal No.3 is issued Continue Remain unchanged
If Black Rainstorm Warning is issued Continue Will be cancelled
If Typhoon Warning Signal No.8 is issued Stop immediately Will be cancelled

All activities/ trainings will be cancelled and re-scheduled, if Black Rainstorm Warning or Typhoon Warning Signal No.8 is still in force 2 hours before the original scheduled time.

Green Pastures will resume all activities/ trainings in 2 hours after the Black Rainstorm Warning or Typhoon Warning Signal No. 8  is cancelled.

For All-day trainings/ activities, even if the morning session is cancelled due to bad weather; the afternoon session (on the same day) will remain unchanged if the warning signal is cancelled two hours before the original scheduled time.


If the signal is still in force two hours before the original scheduled time of the afternoon session, the trainings/ activities will be cancelled and rescheduled.


 
Remarks:
1. If participants of activities or training are not able to attend the re-scheduled session, Green Pastures will not arrange refund or re-schedule further session for individual participant.
2. Appointments being cancelled due to typhoon or rainstorm warning can be re-scheduled.
3. Our centre will be opened two hours after the Black Rainstorm Warning or Typhoon Warning Signal No. 8  is cancelled.

 

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